Software had to be reinstalled in new computer

Hi,

The software had to be installed into a new WIN10 computer (It was working in WIN7) but no one of the company knows the password. We dont have no more access. Could you please help us?
Site:
[email protected]
User:
HAY100913SAA
Host name: aspebi3.sedeb2b.com
Port number: 9032
FILE PROTOCOL:
SFTP

Please reply to: [email protected] [email protected] [email protected] [email protected] [email protected]

See
https://winscp.net/eng/docs/faq_username
and
https://winscp.net/eng/docs/config#transfer